At Swift Guards Security Services ("Swift Guards," "we," "us," or "our"), we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, or personnel.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Including your name, email address, phone number, and postal address.
- Payment Information: When you make payments for our services, we may collect payment card details or other financial information.
- User Account Information: If you create an account with us, we may collect login credentials and other account-related information.
- Service Usage Data: Information about how you use our services, including log data, device information, and browsing activity.
- Client Communications: Correspondence and communications with us, including inquiries, complaints, or feedback.
How We Use Your Information
We may use your personal information for the following purposes:
- Service Delivery: To provide and fulfill the services you request from us, including security services, consultations, and support.
- Communications: To communicate with you about our services, promotions, updates, or changes to our policies.
- Payment Processing: To process payments for services rendered and manage billing and invoicing.
- Security and Compliance: To ensure the security of our website and services, and to comply with legal and regulatory requirements.
- Analytics and Improvements: To analyze user trends and preferences, improve our services, and develop new features or offerings.
Sharing of Your Information
We may share your personal information with the following parties:
- Service Providers: Third-party service providers who assist us in providing and managing our services, including payment processors, IT infrastructure providers, and marketing partners.
- Authorized Personnel: Our employees, contractors, or agents who need access to your information to perform their duties.
- Legal Compliance: When required by law or to protect our rights, property, or safety, we may disclose your information to law enforcement authorities, regulatory bodies, or other third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards designed to maintain the confidentiality and integrity of your information.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to, or correction of, your personal information held by us.
- Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.
- Data Deletion: You may request the deletion of your personal information, subject to legal or contractual restrictions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means as required by law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@swiftguards.co.uk
Last Updated: [May 2024]